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Apparently Not Selling Over Phone At All Today
Topic Started: Feb 20 2011, 08:29 AM (3,948 Views)
Jimbo
Peter Enckelman
[ *  *  * ]
Heard last night but also says it on bcfc phone line. Got hold of ticketmaster aswell and they say in person only no phoning blues direct. If this is true it really p me off
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Jimbo
Peter Enckelman
[ *  *  * ]
Ticket office lines open at 10am today for enquiries I'll be making a few
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DavoHRE
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Frank Worthington
[ *  *  *  *  * ]
My mate has been calling since 9 and says he's been getting thru but after a few mins is told "all of our call operators are busy at the moment, please call again later."
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Jimbo
Peter Enckelman
[ *  *  * ]
DavoHRE
Feb 20 2011, 09:39 AM
My mate has been calling since 9 and says he's been getting thru but after a few mins is told "all of our call operators are busy at the moment, please call again later."

i'm being told it's closed been on/off since 8am, hopefully it'll open at 10am
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
Jimbo
Feb 20 2011, 09:41 AM
DavoHRE
Feb 20 2011, 09:39 AM
My mate has been calling since 9 and says he's been getting thru but after a few mins is told "all of our call operators are busy at the moment, please call again later."

i'm being told it's closed been on/off since 8am, hopefully it'll open at 10am

when i spoke to the ticket office in the week i was advised that the ticket office will open at 8am and the phone lines at 9am... anything new to update this?
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DavoHRE
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Frank Worthington
[ *  *  *  *  * ]
My mate got into the phone queue at 9:30am. He's still in it.
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
wonder how much the club makes from the phone lines... i know that 0844 numbers are money generating but not sure how much.
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nibzyboy
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Peter Enckelman
[ *  *  * ]
DavoHRE
Feb 20 2011, 09:39 AM
My mate has been calling since 9 and says he's been getting thru but after a few mins is told "all of our call operators are busy at the moment, please call again later."

Same here, except I now suddenly got through to some piped music on a loop with no info whatsoever. Hmmm, some sort of wrong turn?
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
can you got telephone stir crazy...? :unsure:
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nibzyboy
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Peter Enckelman
[ *  *  * ]
Penguin Blue
Feb 20 2011, 10:04 AM
wonder how much the club makes from the phone lines... i know that 0844 numbers are money generating but not sure how much.

They claim its 5p a minute from BT landlines, but I dread to think from mobiles!
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
nibzyboy
Feb 20 2011, 10:10 AM
Penguin Blue
Feb 20 2011, 10:04 AM
wonder how much the club makes from the phone lines... i know that 0844 numbers are money generating but not sure how much.

They claim its 5p a minute from BT landlines, but I dread to think from mobiles!

tell me about it... i had to call from my mobile to get a ticket for Tuesday, waited in the queue (i was 22nd!) and then got through only for my connection to be lost just as i gave her my credit card number!!! :banghead:
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blue casual
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Frank Worthington
[ *  *  *  *  * ]
Blues ticket office phonelines aren't open, which I find utterly ridiculous.

People who are calling are stuck in ticketmaster's queuing system and they aren't even selling Wembley tickets. What a joke.

Quote:
 
Please note tickets for Wembley will not be available via Ticketmaster or on line between the following days: -
Thursday 17 February - Monday 21 February 2010
The reason for this is because Ticketmaster do not have the availability to check supporters' booking history.Therefore Tickets will only be available at the Ticket Office in person (with relevant stubs) or via the Ticket Office telephone number 0844 557 1875 opt 2 whereby a member of the ticket office staff can check the Client Booking History. In the event that tickets reach general sale tickets will be available again from the 24 hour Ticketmaster Wembley hotline 0844 248 5068, for supporters to purchase - one per person / Client Reference number.
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CornwallBlue
Martin Grainger
[ *  *  * ]
Just got through and told in a queue, handlers dealing with other enquiries, went through the home and away tickets available then told that the box office was closed, thanks for your call goodbye!

Has anyone managed to buy over the phone yet? I got a feeling the lines are not open
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Penguin Blue
Member Avatar
Mikael Forssell
[ *  *  *  *  * ]
nibzyboy
Feb 20 2011, 10:06 AM
DavoHRE
Feb 20 2011, 09:39 AM
My mate has been calling since 9 and says he's been getting thru but after a few mins is told "all of our call operators are busy at the moment, please call again later."

Same here, except I now suddenly got through to some piped music on a loop with no info whatsoever. Hmmm, some sort of wrong turn?

am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am 49 in the queue but i don't care because am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold, am on hold....

:dancer:
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
blue casual
Feb 20 2011, 10:13 AM
Blues ticket office phonelines aren't open, which I find utterly ridiculous.

People who are calling are stuck in ticketmaster's queuing system and they aren't even selling Wembley tickets. What a joke.

Quote:
 
Please note tickets for Wembley will not be available via Ticketmaster or on line between the following days: -
Thursday 17 February - Monday 21 February 2010
The reason for this is because Ticketmaster do not have the availability to check supporters' booking history.Therefore Tickets will only be available at the Ticket Office in person (with relevant stubs) or via the Ticket Office telephone number 0844 557 1875 opt 2 whereby a member of the ticket office staff can check the Client Booking History. In the event that tickets reach general sale tickets will be available again from the 24 hour Ticketmaster Wembley hotline 0844 248 5068, for supporters to purchase - one per person / Client Reference number.

are you sure about this... i've been trying since 9 an just got through, albeit to a recorded message... but it's better than being told that all operators are busy!
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
CornwallBlue
Feb 20 2011, 10:16 AM
Just got through and told in a queue, handlers dealing with other enquiries, went through the home and away tickets available then told that the box office was closed, thanks for your call goodbye!

Has anyone managed to buy over the phone yet? I got a feeling the lines are not open

i get the impression that the phone lines not being open is just a rumour doing the rounds, without any base of truth.

i was told in the week that the lines were open today, from 9am. i've tried since then and received the same message as you but now i'm in a queue and whilst it's a long queue (i'm now number 54) it is moving...
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tkdjohn1
Mick Harford
[ * ]
Penguin Blue
Feb 20 2011, 10:20 AM
CornwallBlue
Feb 20 2011, 10:16 AM
Just got through and told in a queue, handlers dealing with other enquiries, went through the home and away tickets available then told that the box office was closed, thanks for your call goodbye!

Has anyone managed to buy over the phone yet? I got a feeling the lines are not open

i get the impression that the phone lines not being open is just a rumour doing the rounds, without any base of truth.

i was told in the week that the lines were open today, from 9am. i've tried since then and received the same message as you but now i'm in a queue and whilst it's a long queue (i'm now number 54) it is moving...

how many times did u ring, before you got connected?
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CornwallBlue
Martin Grainger
[ *  *  * ]
Penguin are using the 1875 number?
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blue casual
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Frank Worthington
[ *  *  *  *  * ]
If you hear "Mr Blue Sky" whilst queuing on the phone you are in blues ticket office holding line. Any other music means ticketmaster are handling the calls.
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CornwallBlue
Martin Grainger
[ *  *  * ]
tkdjohn1
Feb 20 2011, 10:22 AM
Penguin Blue
Feb 20 2011, 10:20 AM
CornwallBlue
Feb 20 2011, 10:16 AM
Just got through and told in a queue, handlers dealing with other enquiries, went through the home and away tickets available then told that the box office was closed, thanks for your call goodbye!

Has anyone managed to buy over the phone yet? I got a feeling the lines are not open

i get the impression that the phone lines not being open is just a rumour doing the rounds, without any base of truth.

i was told in the week that the lines were open today, from 9am. i've tried since then and received the same message as you but now i'm in a queue and whilst it's a long queue (i'm now number 54) it is moving...

how many times did u ring, before you got connected?

took me about 30/40 is attempts over 3 phones
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Penguin Blue
Member Avatar
Mikael Forssell
[ *  *  *  *  * ]
tkdjohn1
Feb 20 2011, 10:22 AM
Penguin Blue
Feb 20 2011, 10:20 AM
CornwallBlue
Feb 20 2011, 10:16 AM
Just got through and told in a queue, handlers dealing with other enquiries, went through the home and away tickets available then told that the box office was closed, thanks for your call goodbye!

Has anyone managed to buy over the phone yet? I got a feeling the lines are not open

i get the impression that the phone lines not being open is just a rumour doing the rounds, without any base of truth.

i was told in the week that the lines were open today, from 9am. i've tried since then and received the same message as you but now i'm in a queue and whilst it's a long queue (i'm now number 54) it is moving...

how many times did u ring, before you got connected?

i'd hate to think... at least once every minute or minute and a half... put it this way, i think the phone call will cost about the same as one of my tickets! just hope my battery holds out... if not i will be annoyed... :banghead:

have moved only 2 in the queue since last few minutes...
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nibzyboy
Member Avatar
Peter Enckelman
[ *  *  * ]
nibzyboy
Feb 20 2011, 10:06 AM
DavoHRE
Feb 20 2011, 09:39 AM
My mate has been calling since 9 and says he's been getting thru but after a few mins is told "all of our call operators are busy at the moment, please call again later."

Same here, except I now suddenly got through to some piped music on a loop with no info whatsoever. Hmmm, some sort of wrong turn?

35 minutes of inane piped music, then got auto-forwarded to Ticketmaster (who aren't selling at the moment, as we know).

Can someone run me through the reason they couldn't do this online again?
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topbird
Kenny Burns
[ *  *  *  * ]
been trying since 9am cant even get in the Q would like to know if its open or not so dont have to sit on the phone all day......
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Penguin Blue
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Mikael Forssell
[ *  *  *  *  * ]
i've tweeted BcfcDotCom but not had a reply yet... am sure i will. i appear to be in a phone queue...
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DavoHRE
Member Avatar
Frank Worthington
[ *  *  *  *  * ]
topbird
Feb 20 2011, 10:25 AM
been trying since 9am cant even get in the Q would like to know if its open or not so dont have to sit on the phone all day......

It opened at 10 apparently. If you manage to get in the queue now you should (in theory) get served.
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